Sony Laptop Repair Specialists

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National 0333 366 0888
London 0208 981 5818
Manchester 0161 351 4333

Frequently Asked Questions

What Will A Repair Cost?

We will carry out a detailed inspection to establish the true cost of repair and let you know before we carry out any work. If we feel that the repair is not economically viable then we will advise you not to go ahead with the repair.

How Long Does It Take?

The majority of our laptop repairs are completed within a day but some will take longer as we require parts but we will always keep you informed of any possible delays.

Is It Worth Fixing?

Sometimes a repair just isn’t viable due to the laptops age or the cost of replacement parts. We will always inform you if your laptop isn’t worth fixing before you incur any cost.

What About My Data?

In most cases your data will be safe and will be fully intact when your repaired laptop is returned. If your laptop is deemed beyond repair we can return your data in a caddy so you can read the data via a pc or laptop for a fee £14.99.

Can I Trade My Old Laptop In?

Yes you can. We will often buy back your old laptop even if it can’t be repaired either speak to an advisor on 01942 720699 or go to www.laptoptrade-in.co.uk and follow the prompts to find out how much your laptop is worth.

Can I Buy A Laptop From You?

We sell a full range of both new and professionally refurbished laptops for as little as £99. Contact us for our latest stock information.

What If I Choose To Reject Your Estimate?

That’s fine. Just let us know and we will return your laptop. If we don't hear from you we will wait for 4 weeks before wiping your data and breaking down the laptop before recycling.

What if I want my damaged laptop back?

We will return your damaged laptop for a fee of £25 which includes a detailed inspection report and the cost of return carriage.